Coffee Chat with Michele Peterson, Episode 7 “Saying THANK YOU with Video…” For your convenience, the audio and video recordings of this episode, which was originally live streamed on Nov 22, 2016, can be found below. Listen to the audio of Coffee Chat, Episode 7 here: Watch the recording of Coffee Chat, Episode 7 here:… Read More
Is Your Thank You Campaign Thanking All the Right People?
On Halloween this year, I handed out hundreds of pieces of candy to the kids who rang my doorbell and said, “Trick or treat!” We went through three big bags of candy within a two-hour period. There were princesses and monsters, zombies and superheroes … Parents kept a watchful eye from the sidewalk and reminded… Read More
3 Ways to THANK Clients as Part of Your Customer Retention Strategy
3 Ways to THANK Clients as Part of Your Customer Retention Strategy “What do you say?” Every parent I know has used this phrase to prompt their child to “remember their manners” and say, “Thank you.” You’ve probably uttered it yourself. The act of expressing gratitude is universally practiced when it applies to kids receiving… Read More